Our Covid-19 Protocol

During this difficult time, protecting the health and well-being of our clients and employees is a priority.

  1. We are going back to indoor office visits, allowing one client (not showing any COVID-related symptoms) per appointment for Doctor Exam appointments. There will be limited time slots for “In-room” appointments due to taking precautions to avoid overlapping appointments. The curbside appointments are still available.
  2. Please call from the parking lot when you arrive (772-925-1625). We will update you once the previous appointments are done and cleaning has been completed to invite you inside for your appointment.
  3. Technician appointments will remain curbside service.
  4. Masks are mandatory in exam rooms and in the lobby/waiting area regardless of your vaccine status.
  5. Our team is following enhanced cleaning protocols.

We also provide concierge service for clients who choose to do so.

Please understand that this will not in any way affect the quality of care we will provide to our patients, but will allow us to remain open so that we may continue to treat your furry loved ones.

Appointments, walk-ins, and emergencies will be seen as follows:

  1. When you arrive in the parking lot, call our main phone line at 772-925-1625.
  2. Our technicians will go through a full history of your pet over the phone and establish what concerns need to be addressed during the visit.
  3. A technician will come out to your vehicle to pick up your pet and bring him/her into the hospital for the doctor’s exam.
  4. Once the doctor has seen your pet, the technician will call you with the results of the exam including any recommendations and an estimate for treatment. Please ask any questions you may have at this time.
  5. A technician will then return your pet to your car, go over any medications prescribed, schedule a follow-up appointment if needed, and receive payment.

Please note that for your pet’s safety we will be bringing our own slip-type leash for dogs to be used in addition to the leash you currently have in place, and all cats must be secured inside a carrier.

About Mermaid Vet Hospital

We know you have many choices when selecting a Vero Beach veterinarian, and we’re thankful that you’ve chosen us and left us with your kind words.
Mermaid Vet Hospital Reviews

About Mermaid Vet Hospital in the Vero Beach, FL

At Mermaid Vet Hospital, we proudly offer full-service, compassionate veterinary care for the pets of Vero Beach, FL, and surrounding areas. We take every interaction with your pet seriously and pride ourselves on providing an environment that will make for the most relaxing possible visit.

We provide a lifetime of care to your pet.

Mermaid Vet Hospital resulted from a mixture of fate, ambition, and frustration.

Dr. Hagstrom and Dr. Mosites moved to Vero Beach in 2018 as a result of a colleague in Texas recommending a position in the area. While spending the day exploring the Treasure Coast, they came to Vero Beach and couldn’t resist the charm of the area, making plans to move and take different positions here instead.

While Dr. Hagstrom was nurturing the desire to strike out on her own as a practice owner; it was important to her to build a life in the area, prior to building a business. She took a position with a nearby corporate practice, while Dr. Mosites began a locum business, helping owners near and abroad to maintain and care for their patients while they were away. Both doctors learned a great deal, both positive and negative, about the ways a practice could operate from these experiences and felt they could make an impact as owners themselves. As a result of growing frustration with corporate “red tape”, they decided to take the leap and open their own clinic. They just needed a location.

The property needed to open presented itself in a similarly serendipitous manner. While shopping local real estate for a building that could potentially be converted into a veterinary clinic, it was brought to their attention that the former owner of a longstanding local practice would be vacating the building that had housed it for the past 30 years. Dr. Mosites had already worked there as part of his locum service and knew it would suit their needs and, with some changes, become the nautically themed practice they had envisioned in January 2020.

Today, Mermaid Vet Hospital has found its stride and both doctors are excited to be able to expand its presence in the local community with a focus on client education.
Mermaid Vet Hospital building exterior
team member wearing mask and holding dog
veterinary team performing surgery

Veterinary Care Charitable Fund®

The Veterinary Care Charitable Fund® is a program created by the American Veterinary Medical Foundation (AVMF) to provide veterinarians with a simple and effective way to offer charitable veterinary services to clients facing personal hardships as well as a means to support animals who are injured or rescued from abuse and neglect. Enrolled veterinary hospitals now have a way to offer low or no-cost services to clients who may otherwise be forced to surrender or euthanize their beloved pets.

Charitable care may be provided to those in need including:

  • Disabled veterans requiring a service dog
  • Low Income senior citizens
  • Good Samaritans who rescue domesticated animals
  • Victims of domestic violence