Our Covid-19 Protocol

During this difficult time, protecting the health and well-being of our clients and employees is a priority.

  1. We are going back to indoor office visits, allowing one client (not showing any COVID-related symptoms) per appointment for Doctor Exam appointments. There will be limited time slots for “In-room” appointments due to taking precautions to avoid overlapping appointments. The curbside appointments are still available.
  2. Please call from the parking lot when you arrive (772-925-1625). We will update you once the previous appointments are done and cleaning has been completed to invite you inside for your appointment.
  3. Technician appointments will remain curbside service.
  4. Masks are mandatory in exam rooms and in the lobby/waiting area regardless of your vaccine status.
  5. Our team is following enhanced cleaning protocols.

We also provide concierge service for clients who choose to do so.

Please understand that this will not in any way affect the quality of care we will provide to our patients, but will allow us to remain open so that we may continue to treat your furry loved ones.

Appointments, walk-ins, and emergencies will be seen as follows:

  1. When you arrive in the parking lot, call our main phone line at 772-925-1625.
  2. Our technicians will go through a full history of your pet over the phone and establish what concerns need to be addressed during the visit.
  3. A technician will come out to your vehicle to pick up your pet and bring him/her into the hospital for the doctor’s exam.
  4. Once the doctor has seen your pet, the technician will call you with the results of the exam including any recommendations and an estimate for treatment. Please ask any questions you may have at this time.
  5. A technician will then return your pet to your car, go over any medications prescribed, schedule a follow-up appointment if needed, and receive payment.

Please note that for your pet’s safety we will be bringing our own slip-type leash for dogs to be used in addition to the leash you currently have in place, and all cats must be secured inside a carrier.

Mermaid Vet Hospital Veterinary Services

We seek to build a practice that provides individualized, thoughtful, and quality care to our patients through every stage of their life.
Mermaid Vet Hospital MerPuppy

Vero Beach, FL Veterinary Services

Our professional veterinarians and technicians have years of experience providing top-notch care for pets in Vero Beach, FL and making sure their concerned owners understand exactly what is going on and what the options are.

team member wearing mask and holding dog

Wellness and Preventative Medicine

At Mermaid Vet Hospital, we believe annual wellness care is imperative to keeping your pet happy and healthy! Your pet’s health is important and preventive care is necessary. We recommend wellness exams, keeping your pets on a vaccination schedule, and working with us on all facets of wellness care.
team member wearing mask and holding dog

Diagnostics and Testing

With the advances in digital x-ray technology, we can now manipulate the digital images that we take off a pet’s systems to see what is wrong. This has allowed us to detect things like hairline fractures and orthopedic conditions that were previously not visible. In addition, our skilled technicians and doctors utilize our modern lab resources and equipment to better serve your medical needs for immediate answers.

team member wearing mask and holding dog

Surgery and Dental Care

Making sure our patients remain safe during surgery and other medical procedures is extremely important to us. Our veterinary team takes every precaution so that your pet receives the highest-quality care. We perform a physical exam and pre-anesthetic testing before surgery, monitor your pet during surgery, and provide appropriate pain medication to keep your pet comfortable during recovery.
team member wearing mask and holding dog

Additional Services

Our veterinary team is USDA Accredited and offers additional services for your pet that focus on improving their overall quality of life. We provide services ranging from OFA Certifications, International Health Certificates to urgent care exams to ensure they live a happy and healthy life under your care.