Our Covid-19 Protocol

During this difficult time, protecting the health and well-being of our clients and employees is a priority.

  1. We are going back to indoor office visits, allowing one client (not showing any COVID-related symptoms) per appointment for Doctor Exam appointments. There will be limited time slots for “In-room” appointments due to taking precautions to avoid overlapping appointments. The curbside appointments are still available.
  2. Please call from the parking lot when you arrive (772-925-1625). We will update you once the previous appointments are done and cleaning has been completed to invite you inside for your appointment.
  3. Technician appointments will remain curbside service.
  4. Masks are mandatory in exam rooms and in the lobby/waiting area regardless of your vaccine status.
  5. Our team is following enhanced cleaning protocols.

We also provide concierge service for clients who choose to do so.

Please understand that this will not in any way affect the quality of care we will provide to our patients, but will allow us to remain open so that we may continue to treat your furry loved ones.

Appointments, walk-ins, and emergencies will be seen as follows:

  1. When you arrive in the parking lot, call our main phone line at 772-925-1625.
  2. Our technicians will go through a full history of your pet over the phone and establish what concerns need to be addressed during the visit.
  3. A technician will come out to your vehicle to pick up your pet and bring him/her into the hospital for the doctor’s exam.
  4. Once the doctor has seen your pet, the technician will call you with the results of the exam including any recommendations and an estimate for treatment. Please ask any questions you may have at this time.
  5. A technician will then return your pet to your car, go over any medications prescribed, schedule a follow-up appointment if needed, and receive payment.

Please note that for your pet’s safety we will be bringing our own slip-type leash for dogs to be used in addition to the leash you currently have in place, and all cats must be secured inside a carrier.

Meet the Team of Mermaid Vet Hospital

Meet the Veterinarians & Team of Mermaid Vet Hospital! We’re pleased to provide exceptional vet care for your pets!

Mermaid Vet Hospital Reviews

Mermaid Vet Hospital Team

We’re pleased to provide exceptional vet care for your pets!

team member wearing mask and holding dog

Dr. Peter Mosites

DVM

Dr. Mosites (sounds like “bronchitis”) received his DVM from Ross University in 2015, after completing his clinical year at the University of Minnesota.

He practiced for several years as an ER veterinarian in San Antonio, TX before moving to Florida to open his own relief practice Lone Wolf Veterinary Services, LLC.

He enjoys traveling, spending time with his wife Dr. Reina Hagstrom and their dogs. He also enjoys reading comic books, building LEGO, the Minnesota Vikings and telling himself that someday, he’ll take up surfing.

In addition to his work with Mermaid Vet Hospital, Dr. Mosites continues to practice as a relief veterinarian and serves as a Captain in the Army Reserve Veterinary Corps.

team member wearing mask and holding dog

Dr. Reina Hagstrom

DVM

Dr. Hagstrom received her DVM from Ross University, after completing her clinical year at the Murdoch University in Western Australia.

She was born and raised in Tokyo, Japan, and moved to Idaho to complete her undergraduate degree.

Together with Dr. Mosites, she practiced several years as an ER veterinarian in San Antonio, TX before moving down to Florida.

Although not common among veterinarians, she is especially passionate about pet dental procedures and someday plans on opening a Mermaid dental clinic.

She enjoys traveling, spending time with the family, keeping up with Orange theory, and of course, transforming into a mermaid in the water!

team member wearing mask and holding dog

Dr. Vivian Braun

DVM

Dr. Vivian Braun received her DVM from Ross University School of Veterinary Medicine, after completing her clinical year at the University of Florida.

Before going into the Veterinary field, Dr. Braun spent time doing field research with dolphins as well as being an intern zookeeper for birds and reptiles.

Dr. Braun enjoys photography and can be seen taking pictures of birds and scenery on any given day. She is still learning how to properly use the camera settings. On her days off, Dr. Braun can usually be found reading, drinking tea, catching up on TV shows, attempting to help Link defeat Ganondorf, or wandering the beach.

She has yet to master jumping in any video game.

team member wearing mask and holding dog

Tiffany Besancon

Shift Lead

Tiffany has been a technician for 22 years and enjoys it to this day for many reasons. It is anything but monotonous… Most days you never know what’s going to happen despite what it says on the appointment schedule. She enjoys getting to help our patients grow into healthy adults, and help them when they are feeling ill.

Tiffany also takes a special interest in surgery, especially when it means correcting a problem that prolongs our 4 legged family members lives.

Outside of work, Tiffany enjoys spending time outdoors with her family. Together, they go four-wheeling, boating, camping, and host events with their land conservation chapter of NWTF (National Wildlife Turkey Federation).

team member wearing mask and holding dog

Sara Tiffany

Lead Technician

Sara has been a vet assistant since 2008.

She first realized she wanted a career in the veterinary field when she was 2 years old.

Sara has a passion for surgery, especially dental work. She loves that there is always more to learn and she strives to learn something new every day.

When Sara is not working she is either playing video games or spending time with family and friends.

She has a dog, a cat, 4 leopard geckos, a blue tongue skink, a California kingsnake, multiple fish tanks (both fresh and saltwater), and 2 axolotls.

Nicole

Nicole Simonetti

Veterinary Assistant

Hey, there my name is Nicole. I moved to Vero Beach in 2001 from Massachusetts. I started my animal care journey in 2013 at an all-dog boarding facility. In 2014 I gave birth to my son and ended up being a stay-at-home mom for almost a year. In 2019 I started working at a local animal shelter as a kennel tech and worked my way up to a veterinary tech.

My favorite part of my job is meeting and caring for all the fur babies and interacting with clients.

When I’m not working I enjoy spending time at the beach with my son and relaxing at home with our dog Molly who was rescued in 2017. Oh and I’m obsessed with butterflies and Dachshund!!!

Samantha

Samantha Urrutia

Veterinary Assistant

Samantha has been in the veterinary field for about 4 years as a vet assistant. Helping animals get better is an honor and it makes her feel like she is contributing to society. She takes great pride in being a team player and learning new things every day.

On her day offs she enjoys spending time with her family whether going to an event or just cuddling on the couch watching a movie- she appreciates it all.

She doesn’t own any animals at the moment but your fur babies are her babies.

Victoria

Victoria Scarlett

Veterinary Assistant

Victoria is new to the veterinary field but animals have always been her passion. She got her Bachelor’s in Biology and was a groomer for 3 years before she found her way to veterinary.

She absolutely loves working with animals and is so grateful for the opportunity to take care of everyone’s fur babies, especially the cats which have always held a special place in her heart.

In her spare time, Victoria enjoys hanging out with her cat and family, watching anime and other tv shows, Dungeons & Dragons, all things pokemon, reading, and crocheting.

Photo Coming Soon

Cristian De Peralta

Receptionist

Cristian has been in the veterinary industry for 8 years as a Veterinary assistant and receptionist. He enjoys interacting with clients and loving on their furbabies.

He was born and raised in Chicago, Illinois and moved to Vero Beach, FL in February of 2022.

Cristian enjoys playing chess and anything that requires critical thinking. On his off days, he likes to spend time with friends, family, and plays video games.

He currently does not own any pets, but hopes to change that in the near future

Photo Coming Soon

Jessica Butler

Receptionist

Jessica has been in the Veterinary industry since 2006. She started her medical career on the human side and realized that Veterinary medicine was her passion. Currently, working as a receptionist. She is that kind smile on the other end of the phone there to assist you and your fur babies. Her favorite part of working here at Mermaid Vet Hospital is interacting with both pet parents and their furbabies. Always ready to assist those in need with her southern charm.

Jessica was born and raised here in Florida and loves all things Florida. She and her family moved to the area back in 2000, relocated to the Stuart area for a few years, and then realized they missed the calm of the Vero Area a few months ago. When not at work you can find her loving the outdoors, volunteering with youth organizations, spending time with family (husband, 3 sons, 1 daughter in-law and 2 granddaughters) and friends, or just enjoying a relaxing day at home with her 4 rescued fur babies (Marley – 13 yr old American Bulldog, Buddy – 6 yr old Lab, Lily – 5 yr old Three Legged Boxer, Sophie – 2 yr old Border Collie), unless it’s SEC Football Season…GO GATORS!!