Our Covid-19 Protocol

During this difficult time, protecting the health and well-being of our clients and employees is a priority.

  1. We are going back to indoor office visits, allowing one client (not showing any COVID-related symptoms) per appointment for Doctor Exam appointments. There will be limited time slots for “In-room” appointments due to taking precautions to avoid overlapping appointments. The curbside appointments are still available.
  2. Please call from the parking lot when you arrive (772-925-1625). We will update you once the previous appointments are done and cleaning has been completed to invite you inside for your appointment.
  3. Technician appointments will remain curbside service.
  4. Masks are mandatory in exam rooms and in the lobby/waiting area regardless of your vaccine status.
  5. Our team is following enhanced cleaning protocols.

We also provide concierge service for clients who choose to do so.

Please understand that this will not in any way affect the quality of care we will provide to our patients, but will allow us to remain open so that we may continue to treat your furry loved ones.

Appointments, walk-ins, and emergencies will be seen as follows:

  1. When you arrive in the parking lot, call our main phone line at 772-925-1625.
  2. Our technicians will go through a full history of your pet over the phone and establish what concerns need to be addressed during the visit.
  3. A technician will come out to your vehicle to pick up your pet and bring him/her into the hospital for the doctor’s exam.
  4. Once the doctor has seen your pet, the technician will call you with the results of the exam including any recommendations and an estimate for treatment. Please ask any questions you may have at this time.
  5. A technician will then return your pet to your car, go over any medications prescribed, schedule a follow-up appointment if needed, and receive payment.

Please note that for your pet’s safety we will be bringing our own slip-type leash for dogs to be used in addition to the leash you currently have in place, and all cats must be secured inside a carrier.

Pet Diagnostics and Testing

Your pet’s health is our team’s top priority, so we take great care in diagnostics, testing, and prevention.

Mermaid Vet Hospital Reviews

Diagnostics and Testing
at Mermaid Vet Hospital

Our team of veterinarians and veterinary technicians use state-of-the-art diagnostic equipment to ensure your pet’s condition is accurately and confidently measured.

SDMA (early kidney disease detection)
A large number of older dogs and cats develop kidney disease or failure. With correct diagnostic testing, the problem can be caught early enough for more successful treatment. SDMA (symmetric dimethylarginine) tests for the amino acid arginine, which may be incorporated into the blood panel. SDMA levels elevate very early in the course of kidney disease, anywhere from 12 to 36 months.
Parasite Testing
Veterinary examinations and parasite testing such as Heartworm testing and Tick-Borne Illness testing are important ways to protect your pet’s health. Let our knowledgeable staff provide you with a comprehensive parasite control program. We can recommend a schedule for parasite testing, discuss what signs of parasites you can look for at home, review ways to control parasites in and around your home, discuss treatment options if your pet has parasites, and recommend ways to control and prevent parasites in the future.
Digital Radiography
X-rays are an important diagnostic tool used to identify what is going on within your pet. An x-ray allows us to look within the body for abnormalities that we would not be able to see otherwise. Radiography can be used to evaluate almost any organ in the body, including the bones, heart, lungs, intestines, liver, and bladder, to name a few.
In-House and Laboratory Diagnostic Testing
Our pets cannot tell us what’s wrong, and that’s why laboratory tests and diagnostic tests are so important. But we do more than just offer you state-of-the-art diagnostic tests, we choose the tests that will guide us toward the perfect, tailor-made solution for your pet’s needs. We are committed to providing accurate and timely lab results for the benefit of your pet thanks to our extensive in-house laboratory capabilities.
CBC and Chemistry
Analyzing blood chemistry can give us indications of the functioning of the internal organs. The CBC can indicate the presence of an infection, anemia, possible bone marrow issues, malignancies, or blood clotting issues.
Cytology
If your pet has a skin or ear infection or has masses our doctors will offer to perform cytology to better evaluate what is occurring. Cytology consists of collecting samples of cells in the area of interest and examining them under the microscope to identify bacteria, fungus, mites, or evaluate the type of cells a tissue or mass is comprised of.
“Fast Scan” Ultrasonography
Ultrasonography is a type of diagnostic technique that uses ultrasound waves to produce an imaging study. This means that when we perform “Fast Scan” ultrasonography, we can see internal images of parts of the patient’s body quickly. Ultrasonography is a completely non-invasive, painless way to diagnose and evaluate many common diseases. Ultrasounds also allow us to look at the architecture of internal organs and examine location, size, shape, texture, and blood supply.