Our Covid-19 Protocol

During this difficult time, protecting the health and well-being of our clients and employees is a priority.

  1. We are going back to indoor office visits, allowing one client (not showing any COVID-related symptoms) per appointment for Doctor Exam appointments. There will be limited time slots for “In-room” appointments due to taking precautions to avoid overlapping appointments. The curbside appointments are still available.
  2. Please call from the parking lot when you arrive (772-925-1625). We will update you once the previous appointments are done and cleaning has been completed to invite you inside for your appointment.
  3. Technician appointments will remain curbside service.
  4. Masks are mandatory in exam rooms and in the lobby/waiting area regardless of your vaccine status.
  5. Our team is following enhanced cleaning protocols.

We also provide concierge service for clients who choose to do so.

Please understand that this will not in any way affect the quality of care we will provide to our patients, but will allow us to remain open so that we may continue to treat your furry loved ones.

Appointments, walk-ins, and emergencies will be seen as follows:

  1. When you arrive in the parking lot, call our main phone line at 772-925-1625.
  2. Our technicians will go through a full history of your pet over the phone and establish what concerns need to be addressed during the visit.
  3. A technician will come out to your vehicle to pick up your pet and bring him/her into the hospital for the doctor’s exam.
  4. Once the doctor has seen your pet, the technician will call you with the results of the exam including any recommendations and an estimate for treatment. Please ask any questions you may have at this time.
  5. A technician will then return your pet to your car, go over any medications prescribed, schedule a follow-up appointment if needed, and receive payment.

Please note that for your pet’s safety we will be bringing our own slip-type leash for dogs to be used in addition to the leash you currently have in place, and all cats must be secured inside a carrier.

Pet Wellness Care

Our veterinary team believes annual wellness care is imperative to keeping your pet happy and healthy!

Mermaid Vet Hospital Reviews

Wellness & Preventative Care
at Mermaid Vet Hospital

Your pet’s health is important and preventive care is necessary. We recommend wellness exams, keeping your pets on a vaccination schedule, and working with us on all facets of wellness care.

Wellness and Annual Exams
Your pet’s health is important and preventive care is necessary. We recommend wellness exams, keeping your pets on a vaccination schedule, and working with us on all facets of wellness care.

During your annual physical exam, your veterinarian fully examines your pet and discusses vaccinations and ongoing wellness. Just like you do wellness visits with your doctor, it’s important that your pet does the same. During these visits, our team will spend time examining your pet from nose to tail.

Sick Exams
Sick animal exams are needed whenever an unexpected illness or problem arises. If you feel like your pet is not acting like itself, our team is always happy to help. We will ask pertinent questions about the problem and thoroughly examine your pet. After an exam, we can then discuss recommendations and options for diagnostic testing and treatment to devise a plan of action that works best for you and your pet.
Vaccines
Many of the diseases that can affect dogs and cats are preventable through proper pet vaccinations. Starting your pet on the right schedule early is one of the keys to a long and healthy life. Vaccines are special proteins that prime the immune system to fight off specific infections. They work in two ways: to reduce the severity of such diseases should they strike or to completely prevent infection.